Project Management & Team Leadership
Full-Stack Development (LUA, CSS, HTML, JavaScript)
3D Modeling & Asset Creation (Blender)
Live-Streaming & Video Production
Social Media Marketing & Player Acquisition
Community Building & Discord Management
Influencer Outreach & Partnership Development
E-Commerce Management (Tebex)
Budget & Revenue Management
KEY SKILLS DEMONSTRATED
Project & Team Management
Manage a team of over 10 people, handling task delegation, scheduling, performance oversight, and day-to-day coordination
Maintain project documentation including spreadsheets, business paperwork, and operational workflows for multiple in-game businesses
Built and managed multiple in-game businesses, creating structured processes and documentation just like a real-world operation
Customer Support & Technical Operations
Managed a high-volume ticket system through Discord, handling player-submitted bug reports, technical issues, account problems, and general inquiries
Provided real-time tech support and troubleshooting for players experiencing server connectivity, game-breaking bugs, and in-game issues
Resolved player disputes, complaints, and escalations quickly and professionally in a fast-paced, high-pressure environment
Maintained detailed records of support tickets to track recurring issues, identify patterns, and inform development priorities
Developed a streamlined ticket workflow that improved response times and player satisfaction
Balanced multiple open tickets simultaneously while maintaining quality, empathy, and clear communication in every interaction
Development
Serve as the lead developer working with LUA, CSS, HTML, and JavaScript to build and maintain the server's custom features and functionality
Learned 3D modeling in Blender to design and develop custom in-game clothing and assets
Used Adobe Photoshop to develop and customize in-game clothing, vehicles, and assets
Continuously iterate on the server experience based on player feedback and community needs
Website & Storefront
Designed and built the KitsuneRP website from scratch
Set up and managed a Tebex storefront, handling product listings, pricing, transactions, and donation tracking
Managed the community's budget, including revenue from the store and player donations
Marketing & Player Recruitment
Managed all marketing efforts across social media platforms, creating content to attract new players and retain existing community members
Ran targeted advertising within Facebook Groups to drive server awareness and player sign-ups
Conducted influencer outreach to bring popular streamers into the server, expanding visibility to new audiences and driving player growth
Content Creation & Live-Streaming
Logged hundreds of hours of live-streaming, building an audience and showcasing the server's roleplay experience in real time
Created and edited video content, photo edits, and promotional graphics for marketing across platforms
Produced content that doubled as both entertainment and recruitment — giving potential players a live look at the community
Community Management
Built and managed the KitsuneRP Discord community, serving as the central hub for communication, support, and engagement
Fostered positive relationships between players, staff, and developers to maintain a healthy, active community
Handled player recruitment, onboarding, conflict resolution, and community moderation
Business Partnerships
Established and managed business partnerships with other FiveM developers and community leaders
Negotiated collaborations that brought new features, content, and players into the KitsuneRP ecosystem
WHAT I DID
I serve as the Project Manager, Community Manager, and Lead Developer for KitsuneRP, overseeing a team of 10+ people while simultaneously handling marketing, development, content creation, and live-streaming. What started as a passion for roleplay gaming has become a full-scale operation requiring real-world business, marketing, and management skills every single day.
MY ROLE
Kitsune is a FiveM Roleplay community with hundreds of active members, featuring custom-built game servers, in-game businesses, a Discord community, and a full digital storefront, all built and managed by our team.
ABOUT THE COMPANY
August 2022 - Present
Project Manager, Community Manager
KitsuneRP
